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Frequently Asked Questions

Is parking space available at the hotel and how much does it cost?

The hotel has limited car park bays available (subject to availability on arrival). The daily rate is $30 per night and inclusive of GST. The entrance height restriction is 1.9M. This is a self-parking service.

What are your cancellation and amendment policy?

Cancellation policy is 48 hours prior to 2pm on arrival date and this applies to individual bookings. Reservation amendments will be subject to availability of any change made to the booking, either by dates or room types.

Are extra beds or baby cots available and is there a charge?

Extra Bed is available on apartments and charge is at $65.00 per night inclusive of GST and a Baby Cot is available at $30.00 per night inclusive of GST.

What form of payments do Park Regis and Leisure Inn accept?

Payment in Cash, Credit Card or Bank Deposit. Following Credit Cards are accepted: American Express, Visa, Mastercard, Diners Club, Eftpos and Union Pay. Payments by credit cards incurs a service merchant bank fee.

How do I make a reservation for large groups?

All enquiries for groups are quoted based on availability and must be placed in writing addressed to northquay@parkregishotels.com.

Is there any booking fee or deposit when booking online?

A credit card guarantee is required to hold all bookings placed online with the Hotel website.

Can I arrange an early check in and late check out?

Early check in and Late check out are available at an added cost. Kindly contact Reception to arrange this request.

What transfers are available from the airport?

Hotel Reception can book an Airport Shuttle bus for a fee.

How far is the hotel away from local attractions and railway stations?

Roma Street Station is 400 metres distance from the Hotel and departures for the Airtrain to the Airport are frequent. The Queensland Gallery of Modern Art, Roma Street Parklands, South Bank Parklands, Brisbane Convention Centre, Queen Street Mall and Suncorp Stadium all are within short walking distance.

How do I make special requests during my stay?

Please contact Hotel Reception or Guest Services for any requests or requirements you may have during your stay.

How do I book on a flexible rate/corporate rate?

Please contact Reservations by email and they will assist with setting the account with a booking code and or submit the Corporate Rate request to our sales team. Email address: northquay@parkregishotels.com.