Lobby

FAQs

Your Questions Answered

Do you have any questions about staying at the Park Regis North Quay located near Brisbane River?

Take a look at a selection of the frequently asked questions – and if you still don’t find the answer to your query then why not get in touch with us.

Check-in

Can I arrange an early check in and late check out?

Early check in and Late check out are available at an added cost. Kindly contact Reception to arrange this request.

When is check-in time and check-out time at Park Regis North Quay?

10am Check-In & 2pm Check-Out

Reservation & Cancellations

What are your cancellation and amendment policy?

Cancellation policy is 48 hours prior to 2pm on arrival date and this applies to individual bookings. Reservation amendments will be subject to availability of any change made to the booking, either by dates or room types.

What form of payments do Park Regis and Leisure Inn accept?

Payment in Cash, Credit Card or Bank Deposit. Following Credit Cards are accepted: American Express, Visa, Mastercard, Diners Club, Eftpos and Union Pay. Payments by credit cards incurs a service merchant bank fee.

How do I make a reservation for large groups?

All enquiries for groups are quoted based on availability and must be placed in writing addressed to northquay@parkregishotels.com.

Is there any booking fee or deposit when booking online?

A credit card guarantee is required to hold all bookings placed online with the Hotel website.

How do I book on a flexible rate/corporate rate?

Please contact Reservations by email and they will assist with setting the account with a booking code and or submit the Corporate Rate request to our sales team. Email address: northquay@parkregishotels.com.

Does Park Regis North Quay have any special hotel deals?

Multi night discounts available.

Hotel Amenities / Facilities

Is parking space available at the hotel and how much does it cost?

The hotel has limited car park bays available (subject to availability on arrival). The daily rate is $32 per night and inclusive of GST. The entrance height restriction is 1.9M. This is a self-parking service.

Are extra beds or baby cots available and is there a charge?

Extra Bed is available on apartments and charge is at $65.00 per night inclusive of GST and a Baby Cot is available at $20.00 per night inclusive of GST.

How do I make special requests during my stay?

Please contact Hotel Reception or Guest Services for any requests or requirements you may have during your stay.

Does Park Regis North Quay offer meetings and events space?

Yes, PRNQ has a dedicated conference floor with 7 meeting rooms.

Do the hotel rooms at Park Regis North Quay have kitchens?

Hotel rooms has no kitchen facility. Only apartment has kitchenette.

Is Park Regis North Quay family friendly?

Yes.

Does Park Regis North Quay offer free Wi-Fi?

Enjoy your stay with complimentary unlimited Wi-Fi.

Does Park Regis North Quay offer free parking?

No, there is a parking fee of $32 per day per vehicle.

Does Park Regis North Quay offer free airport shuttle service?

No

Can you bring pets to Park Regis North Quay?

Pets are not allowed.

Does Park Regis North Quay have a pool?

Yes – located on level 2 podium.

Nearby Attractions & Travel Information

What transfers are available from the airport?

Hotel Reception can book an Airport Shuttle bus for a fee.

How far is the hotel away from local attractions and railway stations?

Roma Street Station is 400 metres distance from the Hotel and departures for the Airtrain to the Airport are frequent. The Queensland Gallery of Modern Art, Roma Street Parklands, South Bank Parklands, Brisbane Convention Centre, Queen Street Mall and Suncorp Stadium all are within short walking distance.

What are the top attractions near Park Regis North Quay?

Suncorp Stadium, Southbank, Museum, QPAC

What shopping is available near Park Regis North Quay?

Short walk to the CBD Queen Street Mall precinct with all major retail stores.

Where is Park Regis North Quay located?

293 North Quay Brisbane 4000

How far is Park Regis North Quay from the airport?

15 KM – Approx. 20 minutes via car or Airtrain service runs to Roma Street station which takes 36 minutes.