Frequently Asked Questions

The hotel has limited car park bays available (subject to availability on arrival). The daily rate is $32 per night and inclusive of GST. The entrance height restriction is 1.9M. This is a self-parking service.

Cancellation policy is 48 hours prior to 2pm on arrival date and this applies to individual bookings. Reservation amendments will be subject to availability of any change made to the booking, either by dates or room types.

Extra Bed is available on apartments and charge is at $65.00 per night inclusive of GST and a Baby Cot is available at $20.00 per night inclusive of GST.

Payment in Cash, Credit Card or Bank Deposit. Following Credit Cards are accepted: American Express, Visa, Mastercard, Diners Club, Eftpos and Union Pay. Payments by credit cards incurs a service merchant bank fee.

All enquiries for groups are quoted based on availability and must be placed in writing addressed to northquay@parkregishotels.com.

A credit card guarantee is required to hold all bookings placed online with the Hotel website.

Early check in and Late check out are available at an added cost. Kindly contact Reception to arrange this request.

Hotel Reception can book an Airport Shuttle bus for a fee.

Roma Street Station is 400 metres distance from the Hotel and departures for the Airtrain to the Airport are frequent. The Queensland Gallery of Modern Art, Roma Street Parklands, South Bank Parklands, Brisbane Convention Centre, Queen Street Mall and Suncorp Stadium all are within short walking distance.

Please contact Hotel Reception or Guest Services for any requests or requirements you may have during your stay.

Please contact Reservations by email and they will assist with setting the account with a booking code and or submit the Corporate Rate request to our sales team. Email address: northquay@parkregishotels.com.